Remote User Journey Copy Writer wanted | $50 to $80 per hour

COMPANY/PUBLICATION: RECESS

EXPERIENCE

Working knowledge of how to design a customer journey flow with 2-5 years of prior experience as a copywriter, UI / UX designer, or product manager while working closely with end customers.

ABILITIES

Your success will depend on your ability to:

• Have a customer-focused mindset to write lightweight copy that has a high impact with little noise.
• Prioritize your activities to support and improve customer experience and focus on the actions that are most impactful for product success.
• Provide deep customer empathy with a curious mindset.
• Capture and synthesize design and development needs and support company objectives.
• Create a path for customer adoption.
• Work independently in a fun and high-velocity environment with all levels of leadership, all kinds of information, and exercise sound judgment where clear guidelines may not exist.
• Have the awareness, conviction, and patience to make course corrections.
• Understand how to balance product velocity and perfect copywriting.
• Understand how to lead multiple products / projects at different stages while staying. organized.
• Are comfortable addressing and resolving ambiguity.
• Recognize and appreciate the diversity of thought and perspectives and use them as a stepping stone to help you open the door to ideas that work.

TOP SKILLS

• B2B

WHAT YOU’LL BE WORKING ON

About Recess

Recess is developing a growth platform for experiential marketing - sort of like an AirBnB except we enable consumers to discover and experience new brands and products. We help brands acquire new customers by partnering them with organizers at events and venues. Brands get to engage with audiences safely, both in person as well as from remote. Join us to help build a turnkey solution for product sampling and on-site activations. With your help, Recess can become the go-to platform for experiential marketing used by your favorite brands at fun venues and events.

ABOUT THE ROLE

Can you take a reader on a journey that educates and persuades them to do things in a better way?

Recess has an immediate opening for a copywriter who is passionate about producing clear and concise copy. We are looking to fill a part-time contractor role for someone to initially help us craft content for our main marketplace platform (a webapp plus transactional emails and text messages) and then consistently stay with us for follow on product and marketing projects, including new features, marketing websites, and landing pages.

We are looking for a User Journey Copywriter who can:

• Craft copy and content for kick-ass user experiences.
• Leave an impression that's as memorable as it is fun.
• Create an amazing Call-to-Action.
• Craft easy-to-read content that informs and inspires using only a few words.
• Take readers on a journey that educates them while also persuading them.
• Help users move forward in their use of our product.
• Help a customer grok a complex process yet feel that it’s simple.
• Understand a customer’s psychology in order to write engaging content for web application pages and wizards.
• Understand a prospect’s psychology in order to write marketing content that converts at multiple touch-points such as the website, landing pages, emails, and printed media.
• Discover the best voice for varying contexts - different types of customers at different stages in their journey will require different voices to educate and encourage them to keep moving forward to the next stages.
• Proofread text for accuracy and quality to launch error-free content.
• Meet with internal domain experts to understand the right message, brand voice, and user intentions.
• Collaborate with product and engineering teams to interpret creative direction and technical information and turn them into persuasive copy concepts.
• Collaborate with PR and marketing teams to brainstorm and develop a variety of marketing materials.
• Write engaging transactional emails and text messages that users will open and click through to visit the application for further steps or to get valuable information.
• A/B Test: Iterate, refactor, stabilize and launch your copy - learn what worked and what didn't, then do it again to incorporate your learnings.

CONTACT INFORMATION:

Original job posting: Click here

Website: https://www.recess.is/

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