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Knowledge Base 101 with NotebookLM

As AI continues to progress at an alarming rate, one of the best ways to gain an edge is to begin collecting and organizing information about your audience or customers into a knowledge base. 

While there are many complicated methods and tools available for building an audience-specific knowledge base, this guide offers the simplest and most accessible approach to get started. By leveraging call transcripts and organizing them into structured text documents, you can quickly create a valuable resource that can be easily tested and refined using tools like NotebookLM. 

This straightforward process allows you to capitalize on the power of your customer interactions, extracting key insights and information that can be used to improve your products, services, and overall customer experience. 

With this guide, you'll be well on your way to developing a knowledge base that sets you apart in the rapidly advancing world of AI.

Video: https://youtu.be/uF65O8BCR1k

Comments

agreed

Casey Meehan

Aw...but just wait until someone builds a front end that integrates those tools with a process guide and a huge knowledge repository...the time is coming.

Brad Scheller

awesome! great to hear it! the perfect tech stack is a moving target but i often come back to perplexity for research, notebooklm for analysis and claude for writing:)

Casey Meehan

This is a very interesting topic to me. Combined with you piece on using AI to assist in writing books, it is exactly what I have been working on this past few months. Using a combination of tricks and models, I have a process that has allowed me to write 2 horror books based 75% on AI -- with all the steps you covered. But now, I have been working on developing a vast repository of content from transcribed YouTube experts, books, and blogs regarding all aspects of writing. I am placing all of this into a repository that I intend to develop in a web-based process for writing all definition of fiction. My challenge is figuring out the tools I want to use to allow me to use Claude as my front end. I was thinking NoNoteboNotebookLM, but thethere are numerous issues that I need to solve. Anyway, this was a long-winded approach to saying I have greatly enjoyed your videos these last 2 days, and I look forward to following you on this topic.

Brad Scheller


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